In the MITSUI-SOKO Group, "human resources" are the source of our value. We strengthen our group-wide activities so that each and every employee can exercise their abilities to the fullest with pride and satisfaction. Then, we will aim to become a corporate group that can continue to create new value.

The Group respects the autonomy of each business and promotes group-wide efforts to improve human capital while executing human resource strategies at individual companies. Under the Sustainability Committee, the Human Resources Subcommittee, a group-wide organization, has been established to formulate and implement measures to enhance employee engagement and to achieve various KPIs that lead to employee job satisfaction.

Initiatives: Diversity & Inclusion, Employee Engagement, Health Management, Work Environment, etc.

In order to sustainably increase corporate value in a corporate group of diverse individuals, it is important to create an environment in which each employee is motivated and the company grows at the same time. We conduct employee engagement surveys in order to promote mutual understanding between employees and the company, and to achieve increased corporate value by working together as one. In the future, we will expand the engagement survey to the whole group to "visualize" engagement, recognize issues, and consider clearer action plans, thereby creating a virtuous cycle that leads to mutual growth of employees and the company.

In order to sustainably increase the corporate value of our Group, it is important to simultaneously develop and nurture both the abilities of each individual employee and the collective strength of the Group. Thus, we will build a corporate structure that can continue to create new value by promoting measures to strengthen both individual capabilities and the Group's overall strength.

We believe that the development of capabilities of individual employees and the enhancement of their motivation is the driving force behind value creation. So, we are committed to human resource development that develops the power of the individual.

Each Group company provides training programs tailored to each career stage, such as leadership and team building programs so that employees and the company can grow together while pursuing the duties and roles defined for each level. We also have an overseas dispatch program for young employees to work in the U.S., China, Southeast Asia, and other countries. By giving them precious opportunities to work together with national staff to let them learn unique overseas work procedures and customs, we develop global human resources who are able to solve problems from multiple perspectives.

We recruit and develop highly specialized personnel to provide optimal logistics solutions to our customers. In order to promote our DX strategy, we introduce an IT specialist system to recruit and train DX specialists. We also actively hire pharmacists to promote healthcare logistics, which is a focus area for our Group.

MITSUI-SOKO HOLDINGS has introduced an internal job posting system so that employees can take on the challenges of new careers of their own volition. Enabling employees to carve out autonomous careers is leading improvements in motivation and realizing organizational revitalization.

We view our ability to seamlessly provide customers with the aggregate strengths of each company as our competitive advantage. To achieve this, we encourage the exchange of human resources among Group companies and the sharing of expertise and good practices among them, thereby raising the level of the Group's overall capabilities.

We actively promote personnel exchanges among our Group companies to nurture human resources who can view things from multiple perspectives and propose a wide range of solutions as a comprehensive logistics company.

We hold an annual contest in the Group to recognize outstanding cases of business initiatives. We organize the contents globally with the two categories of Sales Solution and Operations Improvement. Recently, we have received an increasing number of entries for integrated solution services in the Group and sustainability initiatives. By recognizing and disseminating these good practices of our Group, we share knowledge throughout the Group and create an environment in which we can provide high value-added services from an employee-driven perspective.

We hold Group Seminars where employees serve as instructors and give lectures. With the objectives of information sharing, knowledge improvement, personnel exchange, and enhancement of a sense of unity, these seminars introduce the operations of each Group company and provide lectures for the horizontal sharing of logistics expertise. The corporate department also holds lectures on accounting, legal knowledge, and other topics, serving as a venue for acquiring the knowledge necessary for business.

MITSUI-SOKO Group will respect diversity and create systems and environments where diverse talent can flourish regardless of personal attributes or values such as gender identity, age, nationality, physical or mental ability and needs, ideology, faith, culture, career, lifestyle or working style, based on the idea that “creating safe, diverse and rewarding work environments for workers” also creates value for the Group.

June 24, 2021
MITSUI-SOKO HOLDINGS Co., Ltd.

The participation of diverse personnel in the decision-making process is essential for the promotion of diversity. With a particular focus on increasing the percentage of women in management positions, we work as a whole Group to promote the creation of a workplace where diverse human resources can fully demonstrate their abilities. At each Group company, diversity management training, leadership training for female employees, and a system for male employees to take childcare leave are among the initiatives being implemented.

Click here for information on MITSUI-SOKO Group's efforts to empower female employees.

We hire global employees and people with disabilities, accept foreign technical interns, and work to create a workplace that respects diversity, regardless of gender, nationality, or disability.

We promote the use of childcare leave for both men and women and enhance the nursing care leave system so that employees can maximize their performance even when their life stage changes. In addition, we have introduced and operated systems that enable diverse human resources to play an active role, such as internships for young people, extension of retirement age for senior employees, and comeback programs for employees who had to retire due to unavoidable circumstances, in order to achieve diversity and inclusion.

The MITSUI-SOKO Group strives to have a positive impact on society by generating new values. We strongly believe that the physical and mental well-being of our employees is the source for creating such values. The Group is dedicated to implementing health and productivity management initiatives that are aimed at enhancing the physical and mental well-being of all of our employees.

The Group is working to provide information and support for initiatives to promote health through smooth communication with employees, led by the Health and Productivity Management Enhancement Team, a subcommittee of the Human Resources Committee (Chairperson: Officer Personnel Affairs, Human Resources, MITSUI-SOKO HOLDINGS).

Corporate Communication (Figure 1: Organization for Enhancing Health and Productivity Management)

In order to enhance the QOL for our employees and their families, we have identified 4 key issues from the perspectives of "mental" and "physical" well-being and will promote initiatives to address these issues.

We firmly believe that prioritizing the mental health of employees is vital for their overall well-being, as well as the success of the company. It is crucial to foster a work environment where employees can seek support and return to work, even when dealing with illness. To support this belief, we have implemented the following 4 primary mental health care programs.

We strongly believe that the mental well-being of employees is closely related to achieving a work-life balance. As a result, each company within the Group has implemented various systems, such as flexible working hours, working from home, and staggered schedules, to create a work environment that accommodates their individual values and lifestyles.

We firmly believe that having a good grasp of physical and mental well-being is vital for employees to maintain good health. As a result, we encourage enhancing health literacy by offering health-related information, training sessions, and seminars. Our aim is to help each employee develop a keen interest in and comprehension of the importance of well-being.

We also believe that in addition to treating sick employees, it's important to prevent illnesses to maintain their overall health. Thus, we are working to support the prevention of illness for every employee and provide programs to promote exercise opportunities through the use of gyms.

(Examples of initiatives)

Based on the belief that allowing every employee to fulfill their work-life balance and enabling them to work in a positive and energetic manner will lead to corporate growth, we are promoting work styles tailored to individual values and lifestyles. The creation of what are said to be comfortable working environments necessitates the promotion of both the so-called soft aspects by improving the systems and the hard aspects by improving the comfort of working in the office. As individual initiatives of each Group company, we have introduced a system that enables various work styles, such as the introduction of a flextime system, remote work, and staggered working hours. In addition to renovating aging offices, we are also improving the office environment by abolishing fixed seating at the head office building and other business sites and promoting activity-based working (ABW)*, in which employees can freely choose, for example, their locations and desks.

MITSUI-SOKO HOLDINGS Co., Ltd. and the Group companies have submitted the Declaration of Voluntary Action in support of the White Logistics movement advocated by the Ministry of Land, Infrastructure, Transport and Tourism and other governmental offices. The Group will continue to contribute to the securing and development of sustainable and stable logistics services by engaging in the White Logistics movement.