MITSUISOKO_GROUP

MITSUI-SOKO Supply Chain
Solutions, Inc.

Privacy Policy

MITSUI-SOKO Supply Chain Solutions, Inc. (Address: 19-21 Nihonbashi-Hakozakicho, Chuo-ku, Tokyo ; Name of Representative: Takayuki Sekitori; hereinafter referred to as "we" or "our") strongly recognizes that proper handling and management of personal information is the company's social obligation, having established the policies on personal information protection below in order to create, maintain, and improve our internal management system.


  1. Strict compliance with applicable laws
    When we handle personal information (Personal information as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information, which includes information relating to living individuals and identifiable information about specific individuals. The same applies for below.), we comply with the various laws concerning protection of personal information as well as the obligations stipulated in the guidelines of the relevant cabinet minister.
  2. Usage within the purpose of use
    Furthermore, we handle personal information only within the range necessary for achieving the prescribed purpose of use except when we have obtained the consent of the person in advance and when it is accepted by the laws and regulations.
  3. Obtaining personal information
    We strive to acquire necessary personal information in advance by clearly indicating the needed information such as purpose of use, scope of co-users, support desk, etc. before obtaining your consent. In addition, we may make records of or tape the contents of dealings and inquiries.
  4. Safety Measures
    We strive to keep personal information accurately and up-to-date within the scope of the purpose of use, to prevent illegal access, leakage, tampering, loss, damage, etc. as necessary and appropriate according to the current technical level, and we will take safety control measures and correct them as necessary.
  5. Supervision of Trustee
    Within the range necessary for achieving the purposes of use, we may entrust the handling of personal information we keep with third parties. These third parties will select and handle personal information after we have confirmed that the each third party has a sufficient level of security, and conduct necessary and appropriate supervision throughout the contract, etc.
  6. Provision of information to third parties
    We will not provide personal information to third parties without obtaining their consent, except when allowed by laws and ordinances. In addition, we will not provide personal information to third parties using the opt-out system.
  7. Offering opinions and consultation
    We appropriately respond to opinions and inquiries regarding the notification, disclosure, correction, addition or deletion of purpose of use, suspension or deletion of its use (such as the introduction of products or services), suspension of provision to third parties, disclosure of third-party provision records, and other handling of personal information, in accordance with the provisions of the law, through the 'Contact Point for Personal Information Handling.'"
  8. Continuous improvement of internal systems
    In order to properly handle the personal information that we keep, including the review of this policy, we have established a position responsible for the management of personal information, the improvement of internal regulations, the education for executives and employees, and the implementation of appropriate internal audits, etc. Thus, we will strive to continually strengthen and improve our internal structure.

Contact for Inquiries Regarding Our Handling of Personal Information

MITSUI-SOKO Supply Chain Solutions, Inc.
Address: 19-21 Nihonbashi-Hakozakicho, Chuo-ku, Tokyo
Name of Representative: Takayuki Sekitori
Responsible Department: Corporate Planning Department PIM Secretariat mscs-pim@mitsui-soko-scs.com


Handling of Personal Information

We manage the personal information that we acquire and utilize in the following manner.

Purposes of Using Personal Information

We collect the personal information required for our business operations, as outlined in the "Type of Personal Information" section below. This information is utilized within the specified purposes detailed in the "Purpose of Use" section.

Table Example
Type of Personal Information Purpose of Use
Information on our customers, suppliers, contractors, and any other business partners(including information obtained solely through business card exchanges and similar interactions where no concrete transactions occurred, and Browse information from our group's website)
  • ・Provision and sale of services and products, and purchase of raw materials for each company within our group (including communication, visits, payments, and billing).
  • ・Advertising, promotion, and sales activities for our group companies' services and products (including providing information and announcements about events, seminars, campaigns, exhibitions, distributing questionnaires and surveys, and notifying of changes to terms and conditions).
  • ・Customer support, such as after-sales service for our group companies' services and products (including responding to inquiries and requests).
  • ・Testing, development, and research of our group companies' services and products (including improvements and quality enhancements).
  • ・Business negotiations with customers and proposals for our group's services, along with related communications.
  • ・Market trend and customer demand research and analysis.
  • ・Operations incidental to the above.
Information on shareholders and investors
  • • Exercising rights and fulfilling obligations in accordance with the Companies Act of Japan.
  • • Providing information to shareholders and investors
  • • Implementing various measures to facilitate the relationship between shareholders/investors and our group.
  • • Overseeing shareholders and share management.
  • • Conducting operations incidental to the foregoing.
Data associated with inquiries, information provision (including reports to various contact points such as the Grievance Hotline), and website access
  • ・Addressing inquiries, documenting, and securely storing communication materials.
  • ・Addressing necessary matters including fact-finding investigations, corrective actions, reporting, and communication regarding the provided information
  • ・Analysis and statistical assessments for improving the services and quality of our group companies
  • ・Creation of statistical data in a format where individuals cannot be identified.
  • ・Operations incidental to the above.
Information on internship and recruitment opportunities
  • • Supplying information and reaching out to applicants regarding internship and job opportunities.
  • • Conducting questionnaires and other surveys related to recruitment activities and compiling statistical data.
  • • Responding to inquiries.
  • • Enforcing procedures for onboarding newly hired employees and overseeing their employment after the hiring decision has been made.
  • • Conducting other activities related to recruitment and hiring.
Information on individuals who have left our organization
  • • Conducting severance (retirement) processes.
  • • Preserving records of employment details, salaries, health information, and other pertinent data throughout the period of employment.
  • • Addressing various inquiries related to social insurance.
  • • Initiating contact from our side.
  • • Conducting operations incidental to the foregoing.
Information on our directors, officers, and employees
  • • Overseeing personnel and labor management within our group companies.
  • • Coordinating sales and other business activities across our group companies.
Information on entry and exit activities at our facilities
  • • Supervising visitors to the facility and individuals entering and exiting the premises.
  • • Facilitating emergency communication and overseeing the utilization of the facility.
  • • Conducting operations incidental to the foregoing.
Information collected through your use of our system services
  • ・Providing and operating system services offered by our group.
  • ・Improving services through analysis, research, and enhancement of the aforementioned system services.
  • ・Researching and developing new system services.
  • ・Responding to inquiries from users and handling other related support
Security camera footage
  • ・Security and safety management.
Employee location data within our facilities
  • ・Ensuring security and safety within our facilities.
  • ・Tracking attendance, work status, and managing employee attendance.
  • ・Improving operational efficiency and productivity.
Information collected through surveys
  • ・Analyzing, researching, and improving services offered by our group to enhance service quality
  • ・Researching and developing new services.
  • ・Responding to inquiries.
  • ・Operations incidental to the above


Sharing of Personal Information


(1) Shared by
• Our group companies