Our cutting-edge facilities and systems, uniquely developed while anticipating the logistics quality needed by our clients, support our overall capabilities.
Up-to-date Information Technology System Supporting Smart Logistics
For optimization of logistics, logical information for decision making based on data and statistics is essential, in addition to knowledge and experience. At the strategy planning stage, we prepare this information and fully utilize our dedicated computer programs to determine optimal logistics site arrangement and simulators to calculate temperature variation for refrigerated transportation. In the actual logistics process, we implement the PDCA (plan-do-check-act) cycle to ensure continual improvement, combined with a traceability system, which makes cargo movement visible, using the order management system, where shipping and delivery are linked with the order information, and a KPI (key performance indicators) monitoring system.
Secure Data Storage Supporting the Information Strategy
Our data center manages a huge volume of data including inventory information and cargo trends to support our clients' logistics, digitized document information, and sales records for mail order and e-commerce operators. Therefore, it is divided into two facilities: the main center and a subcenter which are physically separated. Not only data, but also systems are duplicated, and individual facilities have several private power generators, thereby achieving a strong BCP structure.
Assuring Visible Quality
We not only develop our knowledge and experience, but also acquire various certifications to establish and maintain the quality management system and adequate procedures which enable us to satisfy a wide range of client needs so that they can trust us when outsourcing their operations.
We have an operational quality management system based on ISO 9001 and an information security management system in compliance with ISO 27001. Furthermore, we have a wide variety of licenses and certifications. For food related services, we are preparing to acquire the Organic Japanese Agricultural Standard (JAS) Certification and Registration of Food Facilities with the U.S. Food and Drug Administration (FDA). We have certifications for healthcare products, such as ISO 13485, production control of bio-derived products, and accreditation of a foreign manufacturer, in addition to AS9120 for the aerospace industry. We also have facilities designated as plant and animal quarantine stations to handle customs clearance of flora and fauna.
Mitsui-Soko Group's Strategic Logistics Solutions
You can see our various strategic logistics solutions provided based on the business category, product features and business models of our clients, in e-commerce, healthcare, aerospace, consumer electronics, apparel, automotive, finance…