In distributing pharmaceuticals and medical items, not only are optimal storage facilities a must, but it is also important that management operations are safe, maintain quality, and are based on laws and regulations, licensing and certification. Not only have we cleared the strict inspection standards of the Ministry of Health, Labour and Welfare, but by obtaining licensing and certification related to pharmaceutical products, which is unique among Japanese logistics companies, we are able to provide peripheral services in addition to storage.

We can support a series of automotive logistics operations covering all phases from development & prototyping, mass-production, marketing & sales to after-sales market.

1. Development & prototyping phase
   We accept handling the entire transportation flow from overseas suppliers to assembly plants and ensure delivery of various parts for assessment in the prototyping and production preparation stage of an “irregular and variable amount” and “small quantities and large varieties” by the specified delivery time, thereby assisting in strictly following the development schedule.
2. Mass-production phase
   In order to properly keep the customer’s production line going, we deliver products safely and reliably while assuring optimal transportation quality suitable for the characteristics of automotive parts (strict meeting of delivery dates, rigid inspections, adequate packing and legal compliance).
3. Marketing & sales phase
   We are able to propose the ideal transportation services based on lead time and costs needed to deliver vehicles and goods to be used in international motor shows, exhibitions, and test-ride events held all over the world. We also render a one-stop service up to customs clearance, which requires expertise due to differing situations depending upon the countries, including temporary customs clearance using ATA Carnet, and complicated loading and unloading operations at event sites.
4. After-sales market phase
   We handle the after-sales market phase comprehensively from the sharing of spare parts worldwide, recovery of defective cars from sales dealers to delivery to customers after repairs on a global basis.

Retailers’ products are procured from all over the world, and selecting a distribution center to gather products produced in many different countries requires the consideration of various complex factors and a careful decision. Our solutions for retailers are unique in that they are not limited to sales distribution such as shipping from the DC to the store, or to individuals in the case of online shopping. Our domestic and international network allows us to comprehensively cover production and procurement distribution as well.

When it comes to the distribution of furniture, home appliances, and daily consumer goods, it is important not only to establish facilities at optimal locations, but also to link sorting and delivery systems within the warehouse. We employ every means possible to deliver speed and efficiency, which are paramount in consumer distribution.
Our automatic sorting system achieves fast and error-free sorting.
We have introduced a key performance indicator (KPI) system to measure and calculate the optimal distribution of personnel and workflows.
We also handle B2C services, such as delivery and installation and recycling.
With the introduction of the below systems and internal distribution management systems, we have centralized and made more efficient redundant distribution processes and information.

When it comes to textiles and clothing, for which timing is essential, we provide speed transport based on our customers’ schedules. For example: air cargo departs the point of export on the previous morning and arrives at 7AM → passes customs before noon → sorted in the afternoon → delivered the following morning. At the earliest, shipments can be delivered the following morning before the store opens. We also carry out advanced declarations for shipments with thousands of items needing to pass customs. We have handled many requests from large luxury fashion brands, and we are able to handle all the arrangements for delivery of imported clothing products to stores across the country.

We are able to accurately carry out the procedures for specific items such as shoes and bags. With our extensive experience, we are able to reliably deal with laws and regulations, such as CITES, depending on the materials used.

When it comes to chemical products and industrial materials, extensive product knowledge and specialized cargo handling know-how is needed. For paper, we do everything from handling raw materials (pulp) cargo to domestically transporting PPC (photocopier paper). For rubber, we deliver natural rubber, which is an agricultural product, as well as synthetic rubber. With our deep knowledge and experience of cargo handling and storage management, we provide equally high quality services across all of Japan.

For chemical products, refrigerated products require careful transport plans, and handling chemicals and hazardous items requires specialized knowledge. In all these areas, we have expertise and an excellent track record.

In addition to dividing our storage into 4 tiers of temperature ranges for handling various food products and ingredients, we have also separated the intake and output routes based on cargo characteristics. We put the utmost consideration into maintaining the quality of food products. We also have a fully implemented system for distributing and managing personnel and their qualifications in order to manage quality.

For financial institutions, we digitalize important documents such as transaction contracts and centrally manage the statuses of the originals. This allows us to reduce the personnel costs needed for document management, increase user efficiency, and greatly reduce the costs of external audits by the tax office, for instance. Photocopying costs are also greatly reduced, which is not only saves money but the environment, too. Of course, with strict management of original documents, there is no longer any worry of the documents being lost.

In the life insurance and damage insurance industry, catalogs, direct mail, application forms, and many other printed materials are generated, and each promotional campaign requires the mailing of various documents, so it’s important to manage the inventory of each document. By allowing us to digitalize documents and print on-demand, as well as perform all back-office tasks from stuffing envelopes to sending the mail, customers can reduce the cumbersome need to redistribute personnel during peak seasons.

In the online shopping business, customers require a lot of care, from securing new and repeat customers, to reducing dormant or estranged customers. In order to approach customers and strengthen original products, it is important to take in customer comments for the purpose of marketing. Our service, skills, and resources can help make our customers’ online shopping marketing process more effective.